![]() If you have any further issues or questions, feel free to reach out. Once you have done this, your store should work as intended, additionally, I am still going to need to escalate your case so my team and engineers can further investigate and troubleshoot this on our end. To do so go to your account settings > selling channels > Store set up > 3 dots next to the intended store > edit marketplace connection (shown here: ) > follow the prompts on the next screen, after doing so, this has renewed the connection and could have possibly fixed the issue. In some cases, it could be used to hold the order, pending customer payment, before shipping the. ![]() In order to get this fixed and enabled on your account, you will need to reconfigure your store.īasically, we are renewing the connection with Shipstation to your store to ensure the issue is not related to a broken connection. When the order is in this status, no inventory will be sent. Just following up that my team has deployed a hotfix to your account, which should temporarily resolve this problem. So it may be that the fix is specific to my account, and won't work for others, and then will return for me? Who knows!!! Once you print a label for an order, ShipStation will move the order into the Shipped. In this program, Amazon stores, picks, packs, and ships your products for you You can use FBA for products sold through the Amazon Marketplace, as well as most other selling channels you may use. Additionally, Amazon Seller Fulfilled Prime orders will import as Pending Fulfilment, unless Amazon Buy Shipping has been enabled in the ShipStation account. Fulfillment by Amazon is Amazons branded fulfilment service program. Note that he indicates that this is a "hotfix to your account" and that it should "temporarily resolve" the issue. Orders that are sent to fulfilment but not yet fulfilled will move to Pending Fulfilment. Ok, my issue is ("temporarily") fixed! I received this reply from my chat support guy, and it actually worked.
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